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General Sales Questions
Server & File Info
Front Page Info
CGI Program Info
E Mail Info
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Server & File Info
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How do I transfer files to my hosting account?
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Files must be uploaded into the public_html directory in order to be viewed on the internet.
Your home page should be named index.html, index.htm, index.shtml, etc.
If you use any other than index.html, then you should delete the placeholder index.html
file that is in your public_html directory.
The files that make up your website (HTML pages, graphics, etc.) are uploaded to your hosting account
via FTP (File Transfer Protocol). Many modern website-building applications have FTP file transfer
capability built in; Macromedia Dreamweaver and Adobe GoLive are two examples. If you don't have
FTP capability included with your website-building software, you will need a FTP application.
We recommend are CuteFTP, WS_FTP and ftpVoyager.
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What happens if I exceed my allotted disk space?
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Typically this is not a problem for our customers because of the ample amount of disk space
that is allotted to each plan. If you need additional disk space, you may upgrade your account
to the next level for a very nominal charge.
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What happens if I exceed my allotted data transfer amount?
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This is also very rare. The vast majority of the sites we host use only a fraction of their allotment.
You will be able to monitor your usage in your control panel. Additional bandwidth costs $2 per
gig or you may choose to upgrade your account to the next level.
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What databases are include?
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We offer MySQL and PostgreSQL Databases.
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What statistics programs do you offer?
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We include AwStats and Analog as well as access to your raw log files.
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Do you offer SSH access?
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We include SSH with our reseller accounts.
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Go To Hosting Plans
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